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Find the right answer. Keep the work moving.
Search product guidance, follow a setup path, or reach the right kind of support without working through a generic help catalogue.
Choose the question closest to yoursYou can change direction at any time.
Choose how to reach usThe email and phone line lead to different kinds of support.
Human responsesupport@groundedscribe.comEmail goes directly to a person.
Grounded Scribe AI receptionist03 4422 2255Leave a message and request a callback or email reply.
Start here
From account to your first reviewed record.
These are orientation points, not a required four-step product tour. Start with the task that matches where you are now.
Choose a Plan
Compare the ongoing Free plan, paid Scribe plans, and organisational pathways.
View PlansRecord Your First Session
Capture with consent, then review and finalise the AI-assisted draft before it becomes the professional record.
How It WorksExplore All Features
Browse Scribe, Assessments, Supervision, Schools, Teams, and related capabilities.
View FeaturesSupport by outcome
Start with the work—not the product name.
Choose what you are trying to get done. Each pathway brings the relevant product overview and practical guides together, while keeping every destination available as a normal link.
Sessions, notes, letters, and telehealth
Create the record
Capture the work, choose the right structure, and prepare something you can review and finalise.
AI ScribeRecord sessions or dictate notes, then review and finalise the AI-assisted documentation.
Note TemplatesCustomisable templates for SOAP notes, intake assessments, MBS-compliant formats, and more.
Documents & LettersGenerate GP letters, referrals, progress reports, and other clinical correspondence with AI assistance.
Telehealth RecordingRecord telehealth sessions directly in your browser and generate notes automatically.
Scheduling, communication, and reception help
Run the practice
Handle enquiries, scheduling, communication, and the practical systems around professional work.
AI receptionist (existing customers)Help for practices already using the AI receptionist, which answers calls, handles enquiries, and captures booking requests for practice review. New practices: our AI receptionist is now Salutant.
Scheduling & CalendarManage appointments, sync with Google or Outlook, and send automated reminders.
Client CommunicationSend SMS and email to clients, track communication history, and manage outreach from one place.
Built-in FaxSend clinical documents and referral letters via fax directly from the platform.
Assessments, planning, outcomes, and supervision
Review progress and grow
Structure assessments, plans, outcomes, and supervision without taking professional judgement out of the work.
Assessments & Outcome TrackingSend standardised assessments to clients, track scores over time, and chart clinical outcomes.
Treatment Plans & FormulationsCreate treatment plans with goals and progress tracking. Generate clinical formulations across 7 frameworks.
SupervisionManage supervision relationships, log sessions, track competencies, and generate reports.
Need the full directory?Open every setup guide, integration path, or trust explanation.
Reference paths
Find the answer in the context you work in.
Use the concise directory for product, trust, pricing, and company questions, or open profession-specific guidance without searching a second site.
Help and reference
6 destinations- FAQCommon questions about features, privacy, billing, and getting started.
- Security & PrivacyHow information is handled, protected, retained, and kept under human control.
- Regulatory InformationRelevant Australian guidance, professional obligations, and product boundaries.
- What's NewLatest features, updates, and improvements to the platform.
- About UsOur mission, values, and commitment to Australian health and education professionals.
- Pricing & PlansCompare plans, understand usage limits, and find the right tier for your practice.
Guides by profession
10 professional contextsAlready working inside Grounded Scribe?
Use the feedback control in the signed-in workspace to report a bug or send product-specific context. For a human response, email support directly.
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