AI documentation built for NDIS providers.

No — and we deliberately don't try to. Grounded Scribe is the documentation and field-capture layer. Your PMS (such as Lumary, Brevity, Splose, or Careview) handles bookings, NDIS claiming via PRODA, budget tracking against the NDIS Price Guide, and provider directories. We focus on making your notes faster, more accurate, and more audit-defensible — so your team spends less time at the desk.

Support Coordinators (Levels 1, 2, and 3 / Specialist), Allied Health practitioners delivering NDIS-funded supports (OT, physio, speech pathology, dietetics, exercise physiology, psychology), and Disability Support Workers. Each role gets profession-tuned defaults and a tailored template library.

We have a dedicated NDIS Reportable Incident template aligned to the NDIS Quality and Safeguards Commission framework. It supports your internal record and the underlying basis for portal submission — your team still lodges the formal notification via the NDIS Commission portal within the statutory timeframes (24 hours for most categories, 5 business days for unauthorised restrictive practices).

A dedicated SC Restrictive Practice Note template captures the practice used, authorisation status, triggers, duration, participant response, and less-restrictive alternatives considered. It is jurisdiction-aware — wording should be checked against the state-based authorisation framework where applicable. Unauthorised use of restrictive practices is flagged as reportable.

All data is stored in Australian data centres, encrypted at rest and in transit. Audio recordings are deleted immediately after transcription. Full audit logs track every access. Data is never used to train AI models.

Yes. Organisation accounts support shared participant records with role-based permissions and full audit trails. Handover between SCs is built in, including one-click generation of a structured handover document covering plan status, active services, outstanding actions, and key contacts.

Not directly — PRODA bookings, claiming, and bulk upload are PMS territory, and we don't enter that lane. Grounded Scribe produces the case notes, plan-review evidence, and incident records that sit upstream of (or alongside) your PMS workflow. Export from Grounded Scribe into your PMS today is via copy-paste; deeper PMS export is on our roadmap.

Yes. The note-generation AI is profession-tuned. Support Coordinators receive plain-language, non-clinical, person-centred outputs; allied health professionals receive ICF-framework outputs for FCAs and progress reports; DSWs receive person-centred support documentation. Each role is configured separately and tested against NDIS-specific examples.