AI shift notes for NDIS support workers — Shift notes spoken on your phone, written up for you.
Easy, professional notes on the go
Audio deleted once processed · AI runs in Australia · you finalise every note
Sound familiar?
What gets in the way for support workers.
Notes on the Go
Writing professional notes on a phone screen is frustrating and slow.
Incident Reporting
Knowing exactly what to write when something goes wrong is stressful.
Compliance Language
Writing in the participant-focused language NDIS reports expect.
Unpaid Admin
Spending unpaid time fixing notes or sending emails.
How it works
From the session to a finished note, in four steps.
Rather see it first? Try the two-minute demo.
- 01 Choose how you’re working
In the room with your participant, by telehealth, dictating afterwards, or uploading a recording.
- 02 Record
No transcript scrolls on screen, so your attention stays where it should. The audio is deleted once it is processed. If it can’t upload, it stays on your device to retry.
- 03 Pick your note
Choose one of the templates for support workers below, or your own. One recording can make several notes.
- 04 Check and finalise
Edit anything, then finalise it. If you use Halaxy, Cliniko or Nookal, push it to the file in a tap.
Templates
The template library, filtered for support workers.
Pick one to see its sections, or browse every template. You can also build your own, with your headings and detail level.
Showing 12 of 16 templates for support workers
- Clinical NotesStructured Session Note (BIRP/GIRP/PIRP)Unified structured session note covering BIRP (Behaviour), GIRP (Goals), and PIRP (Problem) formats. The AI selects the appropriate framing based on your…
- Clinical NotesSession NoteGeneral-purpose session documentation suitable for a wide range of clinical and allied health encounters, including therapy sessions and treatment sessions.
- Clinical NotesCase NoteBrief, narrative-style note for routine case management, contact records, and inter-agency coordination. Lighter than a full session note — captures who you…
- Clinical NotesGroup Session NoteDocumentation for group therapy and group program sessions with participant-level observations.
- NDISNDIS Progress ReportProgress report for NDIS plan reviews documenting goal achievement and ongoing support needs.
- NDISNDIS Session NoteSession documentation linking therapy activities to NDIS plan goals and line items. Required for NDIS Commission audits.
- NDISBehaviour Support Plan (BSP)Legally required behaviour support plan under NDIS for participants with behaviours of concern, including restrictive practice documentation and fade-out plans.
- NDISPlan Review Evidence SummaryConcise evidence summary for NDIS plan review meetings, aggregating goal achievement, funding utilisation, and recommendations for the next plan.
- NDISSIL Shift NoteShift documentation for Supported Independent Living covering daily routines, health monitoring, behavioural observations, and handover.
- NDISNDIS Incident ReportNDIS Commission-compliant incident report with reportable incident classification, required timeframes, and follow-up actions.
- NDISTransition Planning ReportNDIS transition planning for key life stages (school leaver, moving to SIL, ageing) covering gap analysis, stakeholder input, and milestone timelines.
- NDISSC Contact NoteConcise contact note for any single interaction (phone, email, SMS, text, or brief in-person) between a Support Coordinator and a participant, family member…
Show all 16 templates
- NDISSC Home Visit NoteExtended in-person visit documentation for a Support Coordinator visiting a participant at home or in their community setting. Captures the setting, who was…
- NDISSC Incident NoteDay-to-day safeguarding documentation for concerns that are short of NDIS Quality and Safeguards Commission reportable incidents but still warrant a discrete…
- Documents & LettersCritical Incident ReportFormal reporting of a serious incident, responding actions, and organisational notification.
- MDT / HospitalCare Coordination NoteCare coordination contact log for activities outside direct client sessions — phone calls with other providers, advocacy, referrals, transitions, and…
Also included
More for support workers.
Voice Notes
Just speak into your phone after a shift. AI writes the formal note for you.
Simplified Templates
Easy-to-use templates for daily activities, transport, and community access.
Incident Support
Guided templates ensure you capture all necessary details for incident reports.
Goal Tracking
Easily link daily activities to the participant's NDIS goals.
Easy Sharing
Share notes with your supervisor or coordinator instantly.
Professional Language
AI turns casual speech into professional, objective documentation.
Privacy
Built for participant records.
- Audio deletedonce processed; if it can’t upload, it stays on your device to retry
- AI runs in Australiaand your records are stored here
- You choosehow long transcripts are kept, from 1 day to 1 year
- You decideevery note is a draft until you finalise it
Questions
What support workers ask before they start.
Do I need to type?
No. Just talk to the app and it types for you.
Is it complicated?
No. It is designed to be very simple and quick to use on a phone.
Can my coordinator see my notes?
Yes, if you link your account or share the notes with them.
Does it fix my grammar?
Yes. It turns rough notes into perfect, professional sentences.
Related professions
Try it on your next session.
Start free, or try Pro for 14 days. No card needed.
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