Best AI Scribe Software for Australian Practitioners (2026)

Grounded Scribe is an Australian-built AI clinical documentation platform offering five pricing tiers from free to $99/month + GST. It supports over 70 professions with more than 100 note templates, including 16 MBS-compliant templates with automatic item number selection. The free tier includes 10 healthcare-grade sessions and unlimited dictation notes per month with no credit card required.

What sets Grounded Scribe apart is the breadth of its platform. Beyond core transcription and note generation, it includes a built-in AI phone receptionist with Australian numbers, clinical assessment tools (PHQ-9, GAD-7, DASS-21, K-10, and more), full supervision management with competency tracking, practice intelligence analytics, task management with AI extraction from sessions, and a school wellbeing case management system.

Student plans start from $10/month, and educator pricing offers approximately 20% off standard rates. All data is hosted in Australia with APPs compliance. The platform is 100% focused on the Australian market, with every feature and template designed for local practitioners. Best for: allied health professionals, mental health practitioners, educators, GPs, and students seeking one of the broadest feature sets at one of the most accessible price points.

Heidi Health is one of the most well-known AI scribes in Australia, backed by significant venture capital funding. Its free tier is genuinely generous — unlimited basic transcriptions with limited actions per month — making it an easy entry point for practitioners wanting to test AI documentation without commitment.

Heidi offers multiple paid tiers (verify current pricing at heidihealth.com). Originally GP-focused, Heidi now claims to support 200+ specialties including allied health and mental health. The platform holds SOC2 and ISO 27001 certifications and offers free access for students, registrars, and residents.

Heidi has launched Heidi Comms for patient communication and AI-assisted follow-up tasks. The platform is expanding into US, UK, and European markets. Best for: practitioners wanting a well-known brand with a generous free tier, strong security certifications, and broad EMR integrations.

Lyrebird Health occupies the premium end of the Australian AI scribe market (verify current pricing at lyrebirdhealth.com). Its primary differentiator is deep integration with Best Practice, Genie, and other EMR systems. Notes generated by Lyrebird can be pushed directly into existing EMR workflows.

The platform is GP-focused with growing allied health support across 21+ specialties. It offers an 80% GP registrar discount, which makes it more accessible for training doctors. Australian data hosting is standard. Lyrebird also lists care plans and assessments as Pro features.

Best for: GPs and clinicians who are deeply embedded in Best Practice or Genie workflows and need seamless EMR integration without manual copy-paste.

Freed AI is a US-based AI scribe with multiple paid tiers (verify current pricing at getfreed.ai). Its standout feature is template auto-learning: as you edit generated notes, the system learns your preferences and improves subsequent outputs. This creates a personalised documentation experience that gets better over time.

Freed offers strong ambient transcription with a clean interface and has dedicated mental health and psychiatry support. Data is stored on US servers, which may not align with Australian Privacy Principles. Freed has also launched Freed Front Desk, an AI receptionist product.

Note: Freed offers a 7-day free trial but no permanent free tier. Best for: practitioners who prioritise self-improving templates and are comfortable with US-based data hosting.

Upheal is a mental health EHR platform headquartered in Prague, Czech Republic with a US office. Beyond transcription and note generation, it provides session insights including speaking ratios, engagement metrics, and therapeutic technique detection. It also offers AI treatment plans with SMART goals (Golden Thread feature), scheduling, telehealth, and a client portal.

The platform offers a free tier for basic notes (no live session capture), with a per-session pricing model on paid plans (verify at upheal.io/pricing). Student and associate discounts are available. It is focused on mental health professions. Data is AWS-hosted.

Best for: therapists who want a comprehensive mental health EHR with session analytics, treatment planning, and telehealth alongside their documentation.

Mentalyc is a US-based AI documentation tool for mental health professionals with multiple pricing tiers (verify at mentalyc.com/pricing). It generates progress notes, offers an AI Treatment Planner with SMART goals, and includes progress tracking features. The platform is HIPAA compliant, SOC 2 Type II certified, and now claims Australian Privacy Principles compliance.

Mentalyc serves therapists, psychologists, counsellors, psychiatrists, social workers, and behavior analysts. Data is hosted in the US. A pre-licensed therapist discount is available. The templates and terminology are primarily optimised for US clinical practice.

Best for: mental health practitioners who primarily need progress note generation and treatment planning. Australian practitioners should verify current compliance claims directly at mentalyc.com.

mAIscribe is an Australian-based platform targeting multiple medical specialties with a range of templates designed for different clinical contexts. The platform offers AI-powered transcription and note generation across varied settings including hospitals, clinics, and private practice.

Pricing is not publicly listed — contact the provider directly. Australian data hosting should be confirmed. The platform does not include built-in clinical assessments, receptionist features, or supervision tools.

Best for: specialists looking for multi-specialty template coverage. Practitioners should verify Australian compliance and data hosting arrangements before committing.