Australian AI Scribe Comparison

Grounded Scribe vs Heidi Health

Two Melbourne-based Australian AI scribes with different approaches. Compare pricing, profession coverage, and clinical features to find the right fit.

Feature-by-Feature Comparison

A transparent comparison to help you make an informed choice.

Feature
Grounded Scribe
Heidi Health
Free Tier
10 healthcare-grade sessions + unlimited dictation notes/month, forever
Unlimited basic, 10 Pro actions/month
Paid Plans From
$19/month + GST (Plus, 30 sessions)
Multiple paid tiers (verify at heidihealth.com)
AI Receptionist (Phone Agent)
Built-in with browser test calls and AU phone numbers
Available (Heidi Comms)
Profession Coverage
70+ professions with tailored templates and terminology
Originally GP-focused, now covering 200+ specialties
Mental Health Focus
Deep support for psychologists, counsellors, social workers
Dedicated mental health and psychology solutions
Clinical Assessments
Unlimited on all plans (PHQ-9, GAD-7, DASS-21, 20+ tools)
Not offered as a built-in feature
Count-Based Sessions
Simple session counting (1 recording = 1 session)
Action-based usage system
MBS Medicare Templates
16 MBS-compliant templates with item number auto-select
Medicare documentation support
Australian Data Storage
Secure Australian cloud hosting, APPs compliant
SOC2 and ISO 27001 certified
Australian-Focused Development
100% Australian-focused product and roadmap
Melbourne-based, expanding globally (US, UK markets)
Supervision Management
Full supervision system with competency tracking and learning plans
Not available
Practice Intelligence
Tiered analytics: conversation tone trends, technique patterns, session review alerts and overdue plan reminders
Practice standardisation and quality analytics
Task Management
Built-in tasks with AI auto-extraction from sessions
AI-generated follow-up tasks
Student Pricing
Practitioner-in-Training from $10/month (2-year access)
Free access for students, registrars, and residents
Referral Processing
AI-powered referral letter extraction and client creation
Referral letter generation

Key Differences

How Grounded Scribe compares on key features.

Accessible Pricing

Grounded Scribe offers five pricing tiers starting from a permanent free plan, with paid plans from $19/month + GST. Compare plans to find the right fit for your practice volume.

100% Australian Focus

While Heidi Health is expanding into the US and UK markets, Grounded Scribe remains exclusively focused on Australian healthcare. Every feature, template, and compliance measure is designed for the Australian market.

Deep Mental Health Support

Grounded Scribe was built with mental health professionals, allied health, and educators in mind. Profession-specific templates, terminology, and 30+ clinical assessment tools included on all plans.

Integrated AI Receptionist

Grounded Scribe includes a built-in AI phone receptionist on paid plans that answers calls, manages appointment enquiries, and provides practice information. Test it free in your browser before committing.

Pricing Comparison

More plans, more flexibility, and dramatically lower prices for the features you need.

From $19/mo

Grounded Scribe

AI Scribe Plans

Free$0/mo
Plus (30 sessions)$19/mo + GST
Core (60 sessions)$39/mo + GST
Pro (120 sessions)$69/mo + GST
Max (Unlimited)$99/mo + GST

All paid plans include unlimited healthcare-grade dictations, unlimited assessments, and 100+ note templates. Simple count-based sessions. Student plans from $10/month.

Heidi Health

Estimated Pricing

Free tierAvailable
Multiple paid tiersVarious

Pricing information changes frequently. Visit heidihealth.com for current plans and pricing. Heidi Health also offers SOC2 and ISO 27001 certification.

Grounded Scribe offers a lower entry price with five tiers to match your practice volume. Visit our pricing page for full details.

Which Is Right for You?

Choose Grounded Scribe if you...

  • Want affordable plans with 5 pricing tiers to choose from
  • Work in mental health, allied health, or education
  • Need built-in clinical assessments (PHQ-9, GAD-7, etc.)
  • Want an AI Receptionist to handle phone calls
  • Prefer a platform 100% focused on the Australian market
  • Need supervision management and competency tracking
  • Are a student or trainee looking for affordable access

Consider Heidi if you...

  • Want a platform with extensive EMR integrations
  • Need SOC2 or ISO 27001 certification for compliance
  • Prefer a platform expanding internationally (US, UK, Europe)
  • Want free access as a student, registrar, or resident
No Credit Card Required

Try Grounded Scribe Free

Get 10 healthcare-grade sessions and unlimited dictation notes every month. No credit card, no lock-in. Upgrade to Plus for just $19/month + GST when you are ready.

Information about Heidi Health is based on their publicly accessible website as of April 2026. We encourage readers to verify current features and pricing directly at heidihealth.com. Heidi Health is a trademark of Heidi Health Pty Ltd. Grounded Scribe is not affiliated with or endorsed by Heidi Health.

Last updated:

Grounded Scribe vs Heidi Health — 2026 Comparison | Grounded Scribe