Australian AI Scribe Comparison

Grounded Scribe vs Upheal

Compare overseas-based Upheal (headquartered in Prague, Czech Republic) with Australia's complete clinical documentation platform. See how pricing, data hosting, and clinical features stack up.

Feature-by-Feature Comparison

A transparent comparison to help you make an informed choice.

Feature
Grounded Scribe
Upheal
Free Tier
10 healthcare-grade sessions + unlimited dictation notes/month, forever
Unlimited basic AI notes (generous free tier)
Paid Plans From
$19/month + GST (Plus, 30 sessions)
Per-session pricing model (verify at upheal.io/pricing)
AI Receptionist (Phone Agent)
Built-in with browser test calls and AU phone numbers
Not available
Profession Coverage
70+ professions with tailored templates and terminology
Primarily therapists and psychologists
Clinical Assessments
30+ validated tools, unlimited on all plans (PHQ-9, GAD-7, DASS-21, K6, etc.)
Not offered as a built-in feature
Australian Data Hosting
Secure Australian cloud hosting, APPs compliant
AWS-hosted, HQ in Prague, Czech Republic. Lists Australia in regional coverage
Built-in Telehealth
Not available (integrates with existing telehealth tools)
Yes, built-in video sessions
Session Analytics
Practice intelligence with conversation trends and review alerts
Talking ratio, sentiment analysis, session insights
Supervision Management
Full supervision system with competency tracking and learning plans
Not available
Treatment Plans
AI-assisted treatment plans with goals, templates, and progress tracking
AI treatment plans with SMART goals (Golden Thread feature)
Task Management
Built-in tasks with AI auto-extraction from sessions
Not available
School Wellbeing
Full school wellbeing case management platform
Not available
Student Pricing
Practitioner-in-Training from $10/month (2-year access)
Student and associate discounts available
Note Templates
100+ profession-specific templates across all disciplines
SOAP, DAP, GIRP, EMDR and other therapy-focused templates
MBS Medicare Templates
16 MBS-compliant templates with item number auto-select
No MBS-specific templates

Key Differences

Why Australian professionals are choosing Grounded Scribe.

Australian Data Sovereignty

Grounded Scribe hosts all data in Australia on secure Australian cloud infrastructure. Upheal is headquartered in Prague, Czech Republic with AWS-hosted infrastructure. For Australian practitioners, keeping client data onshore simplifies Privacy Act compliance.

Complete Clinical Platform

Grounded Scribe goes far beyond AI notes. Built-in clinical assessments, supervision management, treatment plans, AI receptionist, task management, and school wellbeing — all in one platform.

Built for All Professions

With 70+ profession profiles, Grounded Scribe serves psychologists, counsellors, social workers, OTs, speechies, physiotherapists, educators, and more. Upheal is primarily designed for therapists and psychologists.

Validated Assessment Tools

30+ validated clinical assessment tools included on all plans at no extra cost. PHQ-9, GAD-7, DASS-21, PCL-5, and more — with scoring, progress tracking, and outcome reports built in.

Pricing Comparison

Five flexible tiers with Australian hosting, assessments, and a complete clinical platform included.

Complete Platform

Grounded Scribe

AI Scribe Plans

Free$0/mo
Plus (30 sessions)$19/mo + GST
Core (60 sessions)$39/mo + GST
Pro (120 sessions)$69/mo + GST
Max (Unlimited)$99/mo + GST

All paid plans include unlimited healthcare-grade dictations, unlimited assessments, 100+ note templates, AI receptionist access, and Australian data hosting. Student plans from $10/month.

Upheal

Estimated Pricing

Free$0/mo
Free Tier LimitUnlimited basic AI notes
Paid PlansPer-session pricing (verify at upheal.io)
Data HostingAWS-hosted (HQ in Prague, Czech Republic)
IncludesBuilt-in telehealth

Pricing is based on publicly available information and may vary. Verify current plans at upheal.io/pricing. Upheal offers a generous free tier with unlimited basic notes and built-in telehealth, scheduling, and client portal.

Total Platform Value

One subscription, everything included

For $39/month + GST, Grounded Scribe Core gives you 60 sessions, 30+ clinical assessments, AI receptionist, supervision tools, treatment plans, and Australian data hosting. No add-ons or separate tools needed.

Which Is Right for You?

Choose Grounded Scribe if you...

  • Need your client data hosted in Australia
  • Want built-in clinical assessments (PHQ-9, GAD-7, DASS-21, etc.)
  • Need an AI receptionist to handle phone calls
  • Work across professions beyond therapy and psychology
  • Require supervision management and competency tracking
  • Need school wellbeing case management
  • Are a student or trainee looking for affordable access from $10/month

Consider Upheal if you...

  • Want free unlimited basic AI notes with no session cap
  • Need an all-in-one mental health EHR with telehealth, scheduling, and client portal
  • Prefer session sentiment analysis and talking ratio insights
  • Are primarily a therapist or psychologist
  • Do not require Australian data residency
No Credit Card Required

Try Grounded Scribe Free

Get 10 healthcare-grade sessions and unlimited dictation notes every month. No credit card, no lock-in. Upgrade to Plus for just $19/month + GST when you are ready.

Information about Upheal is based on their publicly accessible website as of April 2026. We encourage readers to verify current features and pricing directly at upheal.io. Upheal is a trademark of its respective owners. Grounded Scribe is not affiliated with or endorsed by Upheal.

Last updated:

Grounded Scribe vs Upheal — 2026 Comparison | Grounded Scribe