Nookal Integration
Full integration for allied health practices on Nookal
Connect Nookal to Grounded Scribe and your AI Receptionist, chat widget, and client portal all see live Nookal availability before offering slots. Every booking the AI takes comes to you to approve before it's written to Nookal — human-in-the-loop by design, so AI never updates your records without a clinician's sign-off (client-portal self-bookings write straight through). Approved bookings flow into Nookal with patient matching, alongside clinical note pushing from the AI Scribe. Webhook support ensures instant synchronisation.
What You Can Do
Real-Time Availability
The AI Receptionist, chat widget, and client portal all check Nookal for live practitioner schedules and available appointment slots.
Patient Matching & Creation
Clients booking through the AI Receptionist, chat widget, or client portal are matched to existing Nookal records. New patients can be created when needed.
Approve-then-book (human-in-the-loop)
Bookings from the AI Receptionist and chat widget land in your review console first — you approve each one before it writes to Nookal, keeping a clinician in the loop. Once approved (and for client-portal self-bookings), the appointment is written to Nookal with confirmation sent to both parties.
Clinical Note Pushing
AI-generated clinical notes from scribe sessions can be sent directly to the corresponding Nookal patient record.
Webhook-Driven Updates
Real-time webhook support means schedule changes in Nookal are instantly reflected across every booking surface.
How to Connect
Generate your Nookal API key
Log in to Nookal, go to Setup > Integrations, and generate an API key for Grounded Scribe.
Connect in Grounded Scribe
Go to Settings > Integrations, select Nookal, and paste your API key.
Configure webhooks
Add the Grounded Scribe webhook URL in Nookal's integration settings for real-time updates.
Enable the integration
Turn on the Nookal integration under Settings > Integrations. Your AI Receptionist, chat widget, and client portal will offer your live Nookal availability; you approve each AI booking in your review console before it writes back to Nookal.
Frequently Asked Questions
Is the Nookal integration free?
The Grounded Scribe side is free on all plans. Nookal includes API access on their standard plans.
Which Nookal appointment types are supported?
All appointment types configured in your Nookal account are supported, including individual and group sessions.
Can the AI Receptionist handle multi-location practices?
Yes. If your Nookal account has multiple locations, live availability is checked across all of them. Bookings taken by the AI Receptionist, chat widget, or client portal are written directly to Nookal for the matching location.
What data does Grounded Scribe access in Nookal?
Practitioner schedules, appointment types, patient name/DOB/contact for matching, and appointment slots. No financial data is accessed.
Privacy & Security
All integration data is encrypted in transit and at rest. Grounded Scribe is hosted in Australia and complies with the Australian Privacy Act. We only access the minimum data required for each integration to function.
Ready to Connect Nookal?
All integrations are included free on every plan. Sign up, connect Nookal, and let the AI handle the rest.