MBS items change. Verify the current descriptor, fee, and rules on MBS Online before billing. This page does not include a fee amount. Last reviewed 2 May 2026.
- Chronic disease management
- General Practitioner
Item 92027
GP contribution to a multidisciplinary care plan (RACF / hospital discharge, video telehealth)
Video attendance by a general practitioner contributing to (a) a multidisciplinary care plan for a patient in a residential aged care facility, prepared by that facility, or a review of such a plan; or (b) a multidisciplinary care plan prepared for a patient by another provider before the patient is discharged from a hospital, or to a review of such a plan. Video-telehealth equivalent of in-person item 731. No phone equivalent.
Plain-English summary. See MBS Online for the verbatim descriptor of each item.
- TimeNot specified
- FrequencyOnce per 3-month period (exceptions for significant clinical changes documented as exceptional circumstances).
- ReferralNot required
- ProfessionGeneral Practitioner
Requirements to bill
Conditions imposed by the descriptor that must be met to claim this item.
- All requirements for in-person item 731 (plan prepared by RACF or discharging hospital / another provider, GP non-specialist).
- Service must be by videoconference — a clinically appropriate audio + visual link must be used; phone-only does not satisfy 92027.
- An established clinical relationship with the patient is required for telehealth delivery.
- Patient must not have received a GP chronic condition management plan service (965 / 967 / 92029 / 92030) within the preceding 3 months.
- At least 3 months must have elapsed since the previous 731 / 92027 claim, unless exceptional circumstances apply.
Your notes must show
Documentation tests — what clinical notes need to record to match what the item asks.
- All documentation elements required by item 731 (lead provider identification, setting confirmation, GP contribution, communication evidence, GPCCMP exclusion confirmation, frequency-cap dates).
- Modality — videoconference, with confirmation that audio + visual link was clinically appropriate.
- Established clinical relationship — date the patient was first seen by this GP, or the most recent prior face-to-face attendance.
- Any adaptations made for the telehealth context.
Common audit failures
Patterns the Professional Services Review scheme and Medicare audits flag.
- Phone-only attendance billed as 92027 — 92027 requires audio + video.
- Item billed for a patient with no established clinical relationship with the claiming GP.
- Item 92027 claimed within 3 months of a 965 / 967 / 92029 / 92030 claim for the same patient.
- Item billed for a non-RACF, non-hospital-discharge patient — should be 92026.
- Item billed by a specialist or consultant physician.
Related MBS items
- 965GP Chronic Condition Management Plan — preparationDocumentation tests →
- 967GP Chronic Condition Management Plan — review (face-to-face)Documentation tests →
- 731GP contribution to a multidisciplinary care plan (RACF / hospital discharge, face-to-face)Documentation tests →
- 92026GP contribution to a multidisciplinary care plan (non-RACF, video telehealth)Documentation tests →
- 92058PMP contribution to a multidisciplinary care plan (RACF / hospital discharge, video telehealth)Documentation tests →
In-depth reading in the Library
Source authority
Documentation tests on this page reference the descriptor conditions and PSR-audit patterns covered in our existing Library guides. Always confirm current rules against the official descriptor.
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