Built for the way student support teams actually work.

No. Grounded Scribe is built for every staff member who supports students — wellbeing and counselling, inclusion and learning support, careers and pathways, attendance and engagement, behaviour support, school health, and EAL. Each role gets tailored note templates, and referrals flow across domains so nothing gets lost between teams.

NSW, VIC, QLD, WA, SA, TAS, ACT, and NT. Each state has its own reporter types, thresholds, and report destinations — our workflow prompts the right questions and routes to the right authority for your jurisdiction. We update the workflow when regulations change.

We've aligned our security posture with the Schools Trusted Data Standards framework: independent audit logs, role-based access, Australian hosting, encryption at rest and in transit, and no AI training on your data. Our ST4S Readiness Check was lodged on 13 March 2026 and is awaiting working-group prioritisation. A procurement pack with our compliance answers is available on request.

As you document student support — noting disability categories, adjustment levels, and evidence — the platform builds your NCCD data throughout the year. When the annual submission is due, you generate a summary report with one click rather than spending weeks pulling data from multiple sources.

Yes — student rosters sync from Sentral, Compass, XUNO, and other Australian school information systems via our Wonde integration. Schools not yet on a supported SIS can import students via CSV during onboarding. The platform complements your SIS — it does not replace it.

A $99/month platform fee unlocks the full student support platform — referrals, teams, NCCD tracking, parent consent, meetings, and reports. Each staff member who needs AI documentation adds a per-seat AI Scribe plan that matches their workload, with volume discounts from 5 seats. Use the calculator on this page for an instant estimate, or request a procurement-ready quote.

Yes. The platform fee covers the student support system — referrals, teams, NCCD, consent, and reporting. AI Scribe seats are separate and optional. Staff who only need the referral and documentation platform do not need an AI Scribe seat.

Access maps to defined roles that you assign to each staff member. Line managers (head of wellbeing, deputy head) get full visibility across the team's caseloads. Practitioners (counsellor, psychologist, social worker) see students they're allocated to, plus shared care-team cases. Supervisors see notes from supervisees they oversee. IT staff get system administration only — no access to clinical records or note content. Reception roles see scheduling and contact metadata, no clinical content. Every access is timestamped and logged.

Student records are stored in Australia, encrypted at rest and in transit. Family contact details are stored separately from clinical notes. Audio recordings auto-delete after transcription. Disclosures to third parties (e.g. mandatory reports) are tracked separately and require explicit action. Your school's data is never used for AI training.

Yes. All data is stored in Sydney, Australia and we comply with the Australian Privacy Principles. For schools using manual notes, referrals, and the student support system, data is processed and stored entirely in Australia. If the optional AI Scribe is used to record sessions, audio is briefly processed for transcription with zero data retention, then immediately deleted — only the resulting text is kept, stored securely in Sydney.

Yes. Each staff member can be assigned a different tier based on their needs. A full-time school counsellor running 4-5 sessions daily might need Core (60 sessions/month), while a part-time visiting OT might only need Plus (30 sessions/month). Volume discounts apply across all seats regardless of tier mix.

We handle the setup for you. After an initial consultation, we configure your school organisation, set up support teams by domain, configure your referral form and state-specific reporting paths, import year levels and term dates, and provide training for your staff. Most schools are up and running within a week.

We track Australian privacy regulation closely. Independent and Catholic schools nationwide operate under the Australian Privacy Principles, which Grounded Scribe already aligns with. The WA Privacy and Responsible Information Sharing (PRIS) Act takes effect for WA government agencies — including state schools — on 1 July 2026; our data-handling, audit logging, and breach-notification posture is being aligned to meet those obligations ahead of that date.