DVA White Card
The DVA White Card (formally Repatriation Health Card — For Specific Conditions) entitles the holder to treatment for accepted service-related conditions only. Providers bill DVA for treatment that addresses an accepted condition; treatment unrelated to an accepted condition is not covered. The DVA fee for White Card services is generally 85% of the MBS schedule fee.
What this covers
- Treatment for conditions DVA has formally accepted as service-related.
- Mental-health treatment without an accepted condition is also covered separately under the Non-Liability Mental Health programme.
- Allied health, medical, and pharmaceutical benefits limited to accepted conditions.
Eligibility
- 1Veterans with one or more conditions accepted by DVA as service-related (under the SRCA, MRCA, or VEA).
- 2Card status is determined by DVA — providers must confirm BOTH the card and the specific accepted conditions before claiming.
Your notes must show
Documentation tests — what notes need to demonstrate to satisfy DVA reviewers and survive a fee-for-service or end-of-cycle audit.
- Veteran identifier and White Card details (file number).
- The accepted condition(s) the treatment relates to — verbatim from the DVA acceptance letter.
- Clinical link between the presenting issue and the accepted condition.
- Treatment plan addressing the accepted condition.
- Session-by-session progress notes referencing the accepted condition where relevant.
- Discharge planning aligned to functional resolution of the accepted condition.
Common audit failures
Patterns DVA flag at end-of-cycle review or fee-for-service audit.
- Claiming for treatment of conditions that are NOT on the veteran's accepted-condition list.
- No record of the accepted condition in the file (or relying on the veteran's description rather than the DVA acceptance letter).
- Treatment drift — sessions move on to comorbid issues without amending the treatment plan or escalating to GP.
- Mental-health treatment claimed under the White Card framework when NLMH would have applied.
Authoritative sources
Documentation tests on this page reference DVA Notes for Allied Health Providers and the published DVA programme rules. Always confirm current rules against the official DVA sources before claiming.
Related DVA references
Templates for DVA work
Note templates inside Grounded Scribe for DVA initial assessments, cycle progress notes, and end-of-cycle reports — function-focussed by default and aligned to the documentation tests above.
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