Your AI Chat, On Your Website 24/7
Give every website visitor instant answers about your practice, services, and availability — and let them request appointments on the spot, for you to approve.
How It Works
A visitor opens the chat widget on your website and the AI greets them immediately — answering questions about your services, fees, and availability, and capturing their requested appointment against an open slot for you to approve. New client details and conversation summaries are saved to your dashboard automatically.
Visitor Opens Chat
A visitor clicks the chat widget on your website. The AI greets them and is ready to help — day or night.
AI Conversation
The AI answers questions about your practice, checks availability, and helps book appointments — all in natural conversation.
You Review & Approve
New client details, requested appointments, and conversation summaries appear in your dashboard — you approve each booking before it’s confirmed.
Built for Australian Professionals
The Grounded Scribe chat widget is configured with your practice details — services, hours, location, fees, and cancellation policies — so it gives visitors accurate, practice-specific answers rather than generic responses. It handles new client appointment booking, FAQ responses, and solo or multi-practitioner routing, and embeds on any website with a single script tag.
Practice-Aware Conversations
Your chat widget knows your services, rates, business hours, and location — giving visitors accurate answers instantly.
New Client Booking
Website visitors can request appointments right in the chat. The AI checks your real-time availability and offers only genuinely open slots — then each request comes to you to approve before it’s booked.
FAQ Handling
Common questions about your practice, fees, Medicare/NDIS eligibility, cancellation policies, and more — answered automatically.
Solo & Organisation Support
Works for solo practitioners and multi-practitioner clinics. Organisation mode matches visitors to the right practitioner.
Easy Embed
Add AI Chat to your website with a single script tag. Works on any website — WordPress, Squarespace, Wix, or custom-built.
Works on Any Device
Responsive chat widget that works beautifully on desktop, tablet, and mobile — wherever your visitors are browsing.
Coming Soon
The current release handles new-visitor conversations and appointment booking. The next two versions will add authenticated client self-service (appointment management, personal detail updates) and practice software integrations, multi-language support, and proactive chat triggers based on visitor behaviour.
Client Self-Service
- Client authentication via secure one-time code
- View and manage upcoming appointments
- Update personal details
Integrations & Advanced
- Practice software integrations (Cliniko, Halaxy, Nookal)
- Multi-language support
- Analytics dashboard with conversation insights
- Proactive chat triggers based on visitor behaviour
Explore More
Chat and Phone, One Plan
AI Chat is included free with every AI Receptionist plan. Get both phone and website reception — no extra cost, no separate subscription.