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Reference only — not pricing or compliance advice

NDIS support items, descriptors, and price limits change each quarter. Verify the current line on the NDIS Pricing Arrangements before claiming. This page does not include rate amounts. Last reviewed 28 April 2026.

  • Specialist Services
  • Behaviour Support Practitioner
  • Psychologist
  • Social Worker
  • Occupational Therapist

Positive Behaviour Support — Capacity Building (Improved Relationships)

Positive Behaviour Support (PBS) practitioner services delivered to NDIS participants. Covers functional behaviour assessment, PBS plan development, restrictive practice authorisation, training of implementing teams, and ongoing review.

  • 15_621_0128_1_3

What this support covers

  • Functional behaviour assessment.
  • PBS plan development to the NDIS Quality and Safeguards Commission template.
  • Restrictive practice (RP) authorisation under state law and reporting via the regulated restrictive practice (RRP) system.
  • Training of family, carers, and support workers in plan implementation.
  • Plan review and monitoring of behaviour-of-concern frequency, severity, and RP fading.

Eligibility to claim

  1. Participant has Improved Relationships (Capacity Building) funding.
  2. Practitioner is registered with the NDIS Quality and Safeguards Commission as a behaviour support practitioner at the appropriate suitability level.
  3. PBS plan must be lodged on the Commission's PBS portal.

Your notes must show

Documentation tests — what notes need to demonstrate to satisfy the NDIS Quality and Safeguards Commission and survive plan review.

  • Date, start time, end time, and total face-to-face duration.
  • NDIS plan goal(s) addressed.
  • Functional behaviour assessment progress — data sources (interview, observation, indirect tools), hypothesised function(s).
  • Behaviours of concern — operational definitions and current frequency / severity baselines.
  • Strategies delivered or trained: proactive, teaching, responsive.
  • Restrictive practices used — type, authorisation status, fading plan, reporting via RRP system.
  • Implementation training delivered to support team, with named individuals.
  • Goals — measurable, time-bound.
  • Review schedule and progress against measurable goals.

Common audit failures

Patterns the NDIS Quality and Safeguards Commission and NDIA plan reviewers flag.

  • PBS plan not lodged on the NDIS Quality and Safeguards Commission portal.
  • Restrictive practices used without authorisation under state law.
  • Restrictive practices not reported via the RRP system.
  • Operational definitions of behaviours of concern missing or inconsistent across documents.
  • No measurable goals or fading plan.
  • Implementation training delivered without competency outcomes.

Reasonable and necessary criteria

Section 34 of the NDIS Act 2013 — every funded support must satisfy these tests. Documentation should make each test self-evident.

  • Linked to a behaviour of concern arising from disability.
  • Evidence base for PBS as the chosen approach.
  • Restrictive practices used only as a last resort, with explicit fading plan.
  • Most appropriately funded by the NDIS.

Related NDIS items

Templates for NDIS providers

Note templates inside Grounded Scribe that produce NDIS-aligned documentation — progress reports, plan-review summaries, functional capacity assessments, behaviour support plans, and session notes that meet Practice Standards.

Browse all NDIS templates →

In-depth reading in the Library

Source authority

Documentation tests on this page reference the descriptor conditions and Practice Standards covered in our existing Library guides. Always confirm current rules against the official NDIS Pricing Arrangements and Practice Standards.

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